![]() ![]() I had the same issue with my cad based survey software (MicroSurvey which is built on the intellicad engine) and AutoCad Map 3d 2015. Boot up and allow the plug and play drivers to self install.īy the way, this had nothing to do with AutoCad other than that is the program where most of us pan with the wheel mouse.Shut down and plug in the USB receiver.In the device manager, under the View menu Show Unused Devices.Start > All Programs > Logitech > G9x, G500 and G700 Gaming Mice > Device Settings. (You will need a wired keyboard and mouse) To configure pointer settings on your gaming mouse: Open SetPoint. Remove your wireless USB receiver and reboot.That fixed her problem (she could pan with the mouse that I was unable to pan with), but her keyboard still didnt work on my computer. I swapped with the other user who had found her mouse was no longer panning. Then today, my wireless keyboard went down. However a wired mouse worked, as did a different logitech wireless mouse. For some reason several weeks ago I was no longer able to pan with the wheel in cad. I have a Logitech wireless keyboard and mouse combo as does another operator in my office. Knowledge Base article 12700 for instructions on contacting Logitech Technical Support.Adding to this post for others who have similar issues but the solution by heinsite did not work. If the above solutions do not resolve your problem, consult Step 2: Click My Mouse or My Keyboard on the top side based on your device and choose the customization options including buttons, function key settings, hot key settings, cursor, and more based on your needs, then configure what you want. Classic start menu view: Start > Settings >Control Panel > Programs and Features >Ĭlick the Uninstall button highlighted above and follow the on-screen instructions to uninstall SetPoint. Step 1: Launch the Logitech SetPoint software in Windows 11/10/8/7.Start menu view: Start > Control Panel > Uninstall a program.If the wdf01000.sys file is not present, immediately rename wdf01000.bak back to wdf01000.sys. Rebooting without this file may prevent some of your hardware, including mice and keyboards, from working properly. WARNING: Before rebooting, check if the wdf01000.sys file is present. ![]() In Firefox I actually had to click on the apparently grayed out words to open the SetPoint downloads for Windows 10.Heres where the mistakes are usually made and fixed. The Mouse Button Settings side tab should open by default (shown below). Click the My Mouse tab on the top of the screen. If you do not have SetPoint installed you can download it on our S 510 Downloads Page. Rename the file wdf01000.sys to wdf01000.bak. Click on the down arrow to open a menu for your operating system. Open SetPoint (Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings). Type %windir% in the Run dialog box (shown below).ĭouble-click on the System32 folder to open it. The system tray is located in the bottom right corner of the screen next to your clock. NOTE: You may need to reboot your system after SetPoint has been installed.Īfter your system restarts, open SetPoint to verify that the My Mouse tab is available.Įxit SetPoint by right-clicking on the SetPoint icon in the system tray. Select Logitech SetPoint from the list of programs displayed.Ĭlick the Change / Remove button and follow the on-screen instructions to uninstall SetPoint.ĭownload and install the latest version of SetPoint from the Performance Mouse MX Downloads Page. Classic start menu view: Start > Settings >Control Panel > Add/Remove Programs.Start menu view: Start > Control Panel > Add/Remove Programs.However, if this tab is not present, you will need to reinstall the software. Normally, you should be able to customize your Performance Mouse MX in the My Mouse tab in Logitech Mouse and Keyboard software (SetPoint). ![]()
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